Shipping Policy

At Rupali Adani Fine Jewellery (RAFJ), we are committed to delivering your exquisite jewelry with the highest level of security and efficiency.

Worldwide Shipping – Free & Insured

We offer complimentary worldwide shipping on all orders, ensuring that your jewelry arrives safely and securely, no matter where you are.

Shipping Carriers

• FedEx or DHL – Our trusted logistics partners for secure and timely deliveries.
• All shipments are fully insured until they reach you.

Delivery Timeframe

• UAE Orders: 2-8 business days
• International Orders: 5-10 business days

Please note: Delivery times may vary depending on customs clearance and local regulations.

Order Processing

• Each piece is crafted with precision and undergoes a strict quality check before dispatch.
• Once your order is ready, you will receive a tracking number via email and WhatsApp to monitor your shipment’s journey.

Customs & Duties

• UAE Orders: No additional customs charges. All prices are inclusive of VAT.
• International Orders: Any applicable customs duties, taxes, or import fees are the responsibility of the recipient.
• Please check with your local customs office or the delivery company (FedEx/DHL) for more details regarding duties and taxes.

Shipping Address & Delivery

• We only ship to verified addresses provided at checkout.
• A signature may be required upon delivery to ensure safe receipt.
• You can track your shipment via WhatsApp or email for real-time updates.

Lost or Delayed Shipments

• While we ensure every order is tracked and insured, unforeseen delays may occur due to customs or external factors.
• If you experience a delay or an issue with your shipment, please contact us at [email protected] for assistance.

For any additional shipping-related inquiries, feel free to reach out to our team.