Over time product build up and dirt can make diamonds lose their sparkle, and metal look dull. A diamond’s sparkle originates from light entering, travelling to the bottom and reflecting back to the eye. To ensure your Jewellery continues to sparkle bright, look great and stand the test of time, it’s essential to properly maintain it. High level of care will help you to enjoy your product for many years to come.
Rupali Adani has created this guide, full of helpful Jewellery care instructions to ensure you know how to keep your Jewellery looking as good as the day it was received.
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Remove the pendant from the necklace and if the stone or embellishments are attached, take a damp, clean cloth and gently wipe this over the pendant to remove any dirt build up. The chain can be unclasped and left into the above mentioned mixture to soak. This should lift any dirt or residue and once removed also wipe this over with Rupali Adani’s polishing cloth – remember to be extra careful if you have a fine chain.
For hygiene reasons, we recommend that between wears you take an alcohol swab and clean the earring hooks that sit between your piercing. To clean the earrings themselves, if they feature prongs and diamonds, grab that soft toothbrush and warm water and gently remove any dirt or residue. Dry with a soft cloth and your earrings should be sparkling and ready to wear.
We recommend having your diamond ring cleaned and inspected on an annual basis. Inspections may help prevent the loss of a stone and extend the life of your Jewellery. Rupali Adani offers this cleaning and inspection service complimentary to all our diamond ring customers. We only request that the customer pays for shipping. If you require a repair to your ring mounting this can be done at the same time but this will bare a cost.
Lifetime Manufacturer Warranty
Rupali Adani warrants that all items it produces will be free from manufacturing defects for the life of the products.
At any time if you believe your item has a manufacturing defect, we invite you to visit us or kindly return your item for a detailed inspection by our production team. If we determine your purchase is damaged due to a manufacturing defect, we will repair the product or, if we deem appropriate, will replace it. If your item is no longer available we may at our discretion offer a similar replacement or allow a refund equal to the purchase price of the original item.
If we determine that the damage is not caused by a Rupali Adani’s manufacturing defect, then we will notify you immediately and let you know the relevant repair services cost.
The Manufacturer Warranty and Complimentary Services are available only to the person who purchased the product directly from RUPALI ADANI.
While most people find it takes a little bit of time to adjust to wearing a fine piece of Jewellery, we recommend you follow the care instructions provided.