Shipping Policy

 

At Rupali Adani Fine Jewellery (RAFJ), we are committed to delivering your exquisite jewelry with the highest level of security and efficiency.

Worldwide Shipping – Free & Insured

We offer complimentary worldwide shipping on all orders, ensuring that your jewelry arrives safely and securely, no matter where you are.

Shipping Carriers

  • FedEx or DHL – Our trusted logistics partners for secure and timely deliveries.
  • All shipments are fully insured until they reach you.

Delivery Timeframe

  • UAE Orders: 2-8 business days
  • International Orders: 5-10 business days

Please note: Delivery times may vary depending on customs clearance and local regulations.

Order Processing

  • Each piece is crafted with precision and undergoes a strict quality check before dispatch.
  • Once your order is ready, you will receive a tracking number via email and WhatsApp to monitor your shipment’s journey.

Customs & Duties

  • UAE Orders: No additional customs charges. All prices are inclusive of VAT.
  • International Orders: Any applicable customs duties, taxes, or import fees are the responsibility of the recipient.
  • Please check with your local customs office or the delivery company (FedEx/DHL) for more details regarding duties and taxes.

Shipping Address & Delivery

  • We only ship to verified addresses provided at checkout.
  • A signature may be required upon delivery to ensure safe receipt.
  • You can track your shipment via WhatsApp or email for real-time updates.

Lost or Delayed Shipments

  • While we ensure every order is tracked and insured, unforeseen delays may occur due to customs or external factors.
  • If you experience a delay or an issue with your shipment, please contact us at me@rupaliadani.com for assistance.

For any additional shipping-related inquiries, feel free to reach out to our team.