Privacy Policy

At Rupali Adani Fine Jewellery (RAFJ), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

When you visit our website, make a purchase, or contact us, we may collect the following information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment processors)
• Date of birth and gender (if provided)
• Purchase history
• Marketing preferences, including consents given for communications

1.2 Non-Personal Information

• IP address
• Browser type and device information
• Website usage data (via cookies, log files, and analytics tools)
• Referring/exit pages
• Date/time stamps
• Demographic information

1.3 Information from Third Parties

• Data from social media interactions
• Publicly available information
• Demographic enhancements from third-party analytics

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional emails (only with your consent)
• Personalize user experience
• Prevent fraud and ensure security
• Conduct research and analytics
• Administer contests or surveys

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.
• Third-Party Platforms: For advertising and analytics purposes, with your consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. This includes:

• SSL encryption for data transmission
• Regular security assessments
• Restricted access to personal data

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

5.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for website functionality.
• Performance Cookies: Collect information on website usage.
• Functionality Cookies: Remember user preferences.
• Targeting/Advertising Cookies: Deliver personalized ads.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing communications
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Children’s Privacy

We do not knowingly collect information from individuals under 16. If you believe we have data on a minor, please contact us for removal.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws.

9. Changes to This Privacy Notice

From time to time, we may update this notice. Any material changes will be prominently posted on our website.

We encourage you to periodically review this Privacy Notice to stay informed about what personal data we collect, how we use it, and with whom we share it.

10. Contact Us

For any questions or concerns about this Privacy Policy, please reach out to:

📧 [email protected]
📍 DMCC Business Center, Dubai, U.A.E.

By using our website, you consent to the terms outlined in this Privacy Policy.